![]() Instead, set your thermostat to 55 degrees to keep your pipes from freezing. Avoid shutting off your heating system completely if you will be away from home during winter.Use shut-off valves inside your home during winter to turn off the water supply to outside spigots, remove hoses attached to the house and turn on the spigots to drain any remaining water from the pipes.If a certain section of pipe is highly susceptible to freezing, use electric heat tape to keep the pipe warm. Use insulation to cover pipes that run through exterior walls, an attic, crawl space or unheated basement to prevent pipes from freezing - and possibly bursting. ![]() If that doesn’t work, call a professional. Also, using a drain cleaner on completely clogged drains may simply enlarge the blockage. Avoid using a drain cleaner if a drain is completely clogged, because it will probably produce a large pool of highly caustic water.When pouring a cleaner, avert your face and keep it as far away as possible from the bottle and the drain. Pay close attention to the directions and warning labels for chemical drain cleaners, because they are dangerous.Cover bathtub and shower drains with screens to prevent hair from clogging pipes.Dispose of grease or rendered fat in the trash.Have a plumber or heating and air-conditioning service check your water heater’s venting for proper draft and ensure the room is properly ventilated.Keep all flammable and combustible materials away from your water heater.Install smoke and carbon monoxide detectors near your water heater and furnace.Have your septic tank system inspected regularly by a licensed professional.If you find a leak, have it repaired immediately. Regularly inspect ceilings and walls for signs of water damage. Periodically check exposed pipes, faucets and your water heater for leaks.Once or twice a year, test the main water shut-off valve to your home to ensure it’s working properly. If a pipe bursts, quickly stopping the flow of leaking water can prevent extensive damage. If you don’t know, ask a plumber to give you a tour, then label each valve with a description of its function and instructions for turning it off. Make sure everyone in your household knows where the water shut-off valves are and how to use them.You may contact the Consumer Protection Agency of your state's Attorney General's office to file a formal complaint, or you may file in Small Claims Court. Their services are free and they may be able to assist you in finding a resolution to your problem. However, if the manufacturer or business does not cooperate, you may want to take additional steps.Ĭontact the Better Business Bureau. In most cases, a letter will result in a satisfactory settlement. If your complaint is concerning a service, include a description of the service and the name of the person who performed it.Copies of all related documents (keep the originals for future reference).How you would like the problem resolved.A description of what you have done to resolve the problem.The model, make, and serial number of the item.A brief explanation of the problem and important facts.Your name, address, home and work phone numbers, including when you can be reached.Sometimes the person who has the authority to solve the problem may not be aware of your complaint, and a letter brings it to their attention. ![]() Complaint letters are important because a business may ignore a complaint if it is not in writing. The letter may be sent to the merchant or the manufacturer. Step Four: If your first two attempts result in failure, it is time to put your complaint in writing.Step Three: If phone contact is unsuccessful, try to go to the merchant in person and ask to speak to the manager or a supervisor.Have a clear, brief explanation of what the problem is and how you want the merchant to respond. Clearly present your problem, and make sure relevant information is on hand, including: a description of the item model and/or serial number, account number, receipt, billing statement or canceled check. Be prepared to answer any questions they may have. Step Two: Contact the merchant who sold you the product or service by phone. ![]() If you postpone complaining, the company may not be responsible for solving your problem. This increases your chance for a satisfactory settlement.
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